Privacy Policy — How 77df Collects, Uses, and Protects Your Personal Data

Data We Collect

77df collects personal data from you in three distinct ways: information you provide directly when registering or using the platform, information generated automatically through your use of the site, and information received from trusted third-party partners such as payment processors. Below is a detailed breakdown of each category.

Information You Provide Directly

When you create a 77df account, deposit funds, withdraw winnings, or contact our support team, you may provide the following types of personal data:

• Identity data: Full legal name, date of birth, gender, nationality;
• Contact data: Email address, mobile phone number, residential address (city and district within Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna);
• Account credentials: Username and encrypted password hash;
• KYC verification documents: National ID card (NID), passport, driver's licence, and proof of address submitted during identity verification;
• Financial data: bKash account number, Nagad account number, Rocket/Dutch-Bangla account details, or bank account information used for deposits and withdrawals;
• Communications data: Messages and records of correspondence exchanged with our support team via live chat or email.

Information Collected Automatically

When you visit or use the 77df platform, certain technical and behavioural data is collected automatically through cookies, log files, and similar tracking technologies:

• Device and browser data: IP address, device type (mobile, tablet, desktop), operating system, browser type and version;
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths;
• Transaction data: Deposit amounts, withdrawal requests, bonus claims, bet history, and game results;
• Location data: General geographic location inferred from IP address (country and city level only — we do not access GPS coordinates).

Information from Third Parties

77df may receive supplementary personal data from trusted third-party sources in specific circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay may share transaction confirmation data, account holder names, and account reference numbers with us to verify and reconcile your deposits and withdrawals;
• Identity verification services: Where we use third-party KYC providers to assist in verifying the authenticity of identity documents submitted by players;
• Fraud prevention partners: Data shared by fraud detection services to identify accounts associated with known fraudulent activity or financial crime.

How We Use Your Data

77df uses the personal data we collect for clearly defined purposes, each grounded in a legitimate operational or legal basis. We do not use your data for any purpose incompatible with the purposes listed below, and we do not sell your personal information to third parties for their own commercial use.

Marketing Communications

77df will only send you promotional emails or messages about offers, bonuses, and cricket betting events if you have explicitly opted in to receive such communications during registration or via your account settings. You can withdraw your marketing consent at any time by updating your preferences in your account or by contacting our support team at [email protected]. Withdrawing marketing consent does not affect your ability to use the platform.

Data Sharing and Third Parties

77df does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data with external parties only in the limited circumstances described below, and only to the extent strictly necessary for those purposes.

Payment Processing Partners

To facilitate your deposits and withdrawals, we share relevant financial and identity data with your chosen payment service provider — bKash, Nagad, Rocket, Upay, or your nominated bank (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank). These providers are independently regulated financial institutions operating under Bangladesh Bank oversight and have their own data protection obligations.

KYC and Identity Verification Services

Where 77df uses third-party identity verification technology to process your KYC documents, the relevant documents and extracted identity data are shared with that provider solely for verification purposes. Such providers are contractually bound to process your data only for that defined purpose and to maintain appropriate security standards.

Fraud Prevention and Security Services

77df shares certain technical data (including IP addresses, device fingerprints, and account activity patterns) with fraud prevention partners to detect and prevent unauthorised account access, money laundering, and other fraudulent activity. This sharing is carried out on the basis of our legitimate interest in protecting the security of the platform and the funds of all players.

Law Enforcement and Regulatory Authorities

77df may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised authorities in Bangladesh or elsewhere when required to do so by applicable law, court order, or other legal process. We will notify you of any such disclosure where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of 77df's business assets, your personal data may be transferred as part of that transaction. We will provide notice of any such transfer and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this Policy.

Cookies and Tracking Technologies

77df uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and understand how players use our services. This section explains what cookies we use, what they do, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session or language preference — so that the experience is smoother on your next visit. Cookies cannot execute programs or deliver viruses to your device.

Types of Cookies Used by 77df

Managing Your Cookie Preferences

You can manage or disable non-essential cookies at any time through your browser settings. Most modern browsers (Chrome, Firefox, Samsung Internet, and Opera Mini — all popular among Bangladesh mobile users) allow you to view, block, or delete cookies stored on your device. Please note that disabling strictly necessary cookies will affect your ability to log in and use the 77df platform properly.

Data Security and Retention

77df applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security posture is reviewed and updated on a regular basis to address emerging threats.

Technical Security Measures

• SSL/TLS encryption: All data transmitted between your device and the 77df platform is encrypted using Transport Layer Security (TLS). The padlock icon visible in your browser address bar confirms this protection is active during your session;
• Password hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hash function so that even internal staff cannot read your password;
• Two-factor authentication: Optional 2FA is available for all accounts and is strongly recommended. It adds a second layer of verification beyond your password;
• Firewall and intrusion detection: Our server infrastructure is protected by firewalls and automated intrusion detection systems that flag and block suspicious access attempts in real time;
• Data access controls: Access to personal data within 77df is restricted on a strict need-to-know basis. Only staff whose role requires access to specific data categories are granted the relevant permissions.

Data Retention Periods

77df retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the lifetime of your account, plus a minimum of 5 years after account closure to meet legal and audit obligations;
• KYC documents: Retained for a minimum of 5 years from the date of verification;
• Transaction records: Retained for a minimum of 5 years to comply with anti-money-laundering requirements;
• Communications records: Retained for up to 2 years from the date of the last communication;
• Analytics data: Anonymised and retained indefinitely; no personally identifiable information is included in retained analytics records.

Your Privacy Rights

As a player using the 77df platform, you have meaningful rights over your personal data. 77df is committed to honouring these rights promptly and without creating unnecessary barriers. To exercise any of the rights listed below, contact our support team in English at [email protected].

Right of Access

You have the right to request a copy of the personal data that 77df holds about you. We will provide this in a structured, commonly used, and machine-readable format (such as a PDF or CSV file) within a reasonable timeframe, typically within 30 days of your request.

Right to Correction

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic contact information directly from your 77df account settings. For changes to identity documents or date of birth, please contact our support team and provide supporting evidence.

Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purposes it was collected, or if you withdraw consent for data processing that was consent-based. Please note that where we have a legal obligation to retain certain data (such as transaction records for anti-money-laundering compliance), we cannot fulfil an erasure request in full until that legal retention period has expired.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in specific situations, such as while you are contesting the accuracy of data we hold about you, or while a legitimate interest objection is being assessed.

Right to Object

You may object to our processing of your personal data where we rely on legitimate interests as our legal basis — particularly in relation to direct marketing communications and certain types of profiling. Where you object to marketing, we will honour that request immediately and without question.

Right to Data Portability

Where we process your data on the basis of consent or contractual necessity, you have the right to receive that data in a portable format and, where technically feasible, to have it transmitted directly to another service provider of your choice.

Minors and Age Verification

The 77df platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18, and we do not permit anyone under 18 to create an account, make a deposit, or participate in any betting or gaming activity on the platform.

As part of our KYC verification process, we verify the age of every player before processing their first withdrawal. Where we discover or reasonably suspect that a player is under the age of 18, we will immediately suspend the account, refuse all further transactions, and take steps to return any deposits made to the payment source, where legally possible. Any personal data inadvertently collected from a minor will be deleted promptly upon discovery.

If you are a parent or guardian and believe that a minor has registered on the 77df platform using your payment method or their own, please contact us immediately at [email protected]. We will investigate and take action without delay. For guidance on protecting children from online gambling, we also recommend visiting our Responsible Gaming page, which provides tools and resources for both players and their families.

Changes to This Policy

77df reserves the right to update or revise this Privacy Policy at any time. When we make material changes — such as collecting new categories of personal data, changing how we share data with third parties, or introducing new data retention periods — we will update the effective date shown at the top of this page and, where the changes are significant, notify registered players via email or an in-platform notification.

Your continued use of the 77df platform after any Privacy Policy update constitutes your acknowledgment of the revised terms. If you do not agree with the updated Policy, you should stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically so that you remain informed about how 77df is protecting your data. The most current version of this Policy will always be accessible at https://77df.net/privacy-policy.

For any questions, concerns, or privacy rights requests relating to this Privacy Policy or the way 77df handles your personal data, please contact our English-speaking support team at [email protected]. We are available 24/7 and will respond within 4 hours (BST, UTC+6).